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šŸ‡°šŸ‡Ŗ All Natural Made in Kenya Brand

Frequently Asked Questions

Where can I buy Mosara Products?

We are no longer able to sell directly to retail customers. However, our products are available for purchase online viaĀ  Jumia, andĀ  Kasha Technologies.

They are also available at several beauty retail stores countrywide. Visit our where to buy pageĀ to find a retailer near you.

Do you ship internationally?

We can currently ship for bulk/wholesale orders throughout East Africa.

We however, don’t ship to urrently don’t ship to the rest of the world.

Get in touch if you would like to place a bulk order through our contact us form.

How can I become a Mosara distributor/retailer?

Kindly get in touch with us via email at info@mosara.co.ke or through the contact us page for more information.

Are Mosara's products safe for use on children?

Yes, they are.

All our products are made with natural organic and naturally derived safe ingredients making them safe for use for you and your children.

However, we recommend that you perform a patch test whenever you use new products to confirm that you are not allergic or sensitive to any of the ingredients.

Why are the prices at the retailer I visited different from the ones on the website?

While we set a recommended retail price on all of our products, we cannot control the prices at which they are sold by different retailers.

This is because the cost of doing business varies from retailer to retailer. They, therefore, increase their margins to cater to their operating costs.

Why is the consistency and colour of the product I ordered different from the first one i bought?

We use natural and organic unproceesed ingredients in of all our products.

While we take the utmost care to ensure that the products are always of the highest quality due to the nature of these ingredients, the consistency, colour and scent may differ with every batch.

What is the difference between Mosara's Hydrating Butter and Mosara's Moisture Milk?

Both are leave-in products.

TheĀ hydrating butter is a thick creamy leave on conditioner that is best used on freshly washed hair. You can use it as either the ‘L’ (leave in) orĀ  ‘C’ (cream) the LOC/LCO method. It is especially suitable for use on natural hair. It can be use on wet or dry hair.

TheĀ Moisture Milk is a water-based oil moisturizer formulated to act like pink lotion. We recommend using it daily to refresh and re-moisturize your hair. It can also be used as a leave on conditioner and works best on coloured and relaxed hair.

Is Mosara's Deep Treatment Masque a deep conditioner?

Yes it is.

The names deep treatment and deep conditioner mean the same thing. The Mosara deep treatment masque is a moisturizing and nourishing deep conditioner.

 

 

Do all of your products have coconut oil in them?

As our star ingredient, coconut oil is incoroporated into the formulation of all the products we make at the moment.

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